Please make appointment

No appointment

Dear Mr/Ms,

Your energy connection is outdated. As a result, you may be affected by faults or leaks in the future. We would like to prevent this from happening, which is why we need to carry out work in and around your meter box. We have tried to make an appointment with you several times, but unfortunately without success.

It is important that you contact us quickly
I am writing to ask you to contact us right away. We will then make an appointment with you to carry out the work. Do you not wish to make an appointment or are you unable to do so? In that case please also contact us. You will find our contact details at the bottom of this letter.

We want to make sure you can continue to use electricity and gas safely
If you have an outdated energy connection, there is a greater risk of faults. These can be dangerous for you and your neighbours. It is therefore important that we are able to perform maintenance on your connection promptly. Only then can we make sure you can continue to use electricity and gas safely.

How to avoid having your electricity and gas cut off
If you do not make an appointment with us, we cannot guarantee the safe supply of energy. To prevent unsafe situations from arising, we will then have to cut off your electricity and gas supply. We do not take such a decision lightly, of course. By sending this letter, we are giving you another opportunity to make an appointment with us. That way you can avoid being cut off.

Final points
Do you have any questions about this letter? Please do not hesitate to give us a call. You can contact <name> <name> on telephone number <000000000>. We are available between X  a.m. and X p.m. You can also send an email to <mailadress>.

Yours sincerely,
Liander N.V.

Charlotte Sanders
Consumer and Small Business Director