Replacement of your GPRS-meter
You have received a letter from us about a change in the communication technology of the GPRS-meter. Below you can read the English translations of this letter(s).
Dear,
Changes in communication technology mean it is necessary to replace the meter at your address. We will explain more about this in this letter.
The smart meter at your address uses 2G mobile communication technology to send meter readings, as well as to ensure your consumption is registered at the high or low tariff. This signal is being switched off. Once this happens, it will only be possible to send meter readings using the 4G signal. Without a 4G signal we are no longer able to update the meter, which means we can no longer guarantee that high and low tariffs will be registered correctly. GPRS meters are not suitable for 4G. These meters therefore need to be replaced.
We will therefore come and install a new smart meter at your address free of charge. You can then continue to take advantage of all the benefits of a smart meter. If you do not want your meter to send meter readings automatically, please inform the engineer during the installation or deactivate this function easily yourself at www.liander.nl/inloggen-in-mijn-liander.
This will explain how you can quickly and easily make an appointment with our contractor. You can choose a time that suits you. Would you like to make an appointment now? Go to the URL in the letter. Enter the reference and the access code provided.
We ensure that 3.2 million households and businesses can use electricity and gas. Now and in the future.
Do you have any further questions? You can find out more information at www.liander.nl/vervangen-gprs. You will also find answers to frequently asked questions here.
Yours sincerely,
Liander N.V.
Dear,
You recently received a letter from us informing you that the 2G signal is being switched off. This letter explains how to book an appointment.
Simply make an appointment yourself on a date that suits you. The sooner you make your appointment, the more dates and time slots will be available to choose from.
Step 1: Scan the QR code or visit the URL in the letter.
Would you prefer to make an appointment by telephone? Call the contractor at the telephone number listed in the brief
Step 2: Enter the reference provided and the access code on this letter online. You do not need to do this if you use the QR code.
Step 3: Enter your details.
Step 4: Click through to the contractor’s booking portal.
Step 5: Choose a date and time convenient for you.
Please note: if your meter needs to be replaced, you will be unable to use any electricity and/or gas for 1 hour.
The smart meter at your address uses 2G mobile communication technology to send meter readings, as well as to ensure your consumption is registered at the high or low tariff. This signal is being switched off. Once this happens, it will only be possible to send meter readings using the 4G signal. Without a 4G signal we are no longer able to update the meter, which means we can no longer guarantee that high and low tariffs will be registered correctly. GPRS meters are not suitable for 4G. These meters therefore need to be replaced. You can find out more information about this at www.liander.nl/vervangen-gprs.
We will therefore come and install a new smart meter at your address free of charge. You can then continue to take advantage of all the benefits of a smart meter. If you do not want your meter to send meter readings automatically, please inform the engineer during the installation or deactivate this function easily yourself at www.liander.nl/inloggen-in-mijn-liander.
It is sometimes also necessary to replace the gas meter. The engineer will assess this during your appointment and, if necessary, will also install a new smart gas meter free of charge.
We ensure that 3.2 million households and businesses can use electricity and gas. Now and in the future.
Do you have any questions about your appointment? You can contact the contractor at the telephone number listed in the letter.
Yours sincerely,
Liander N.V.
Dear ,
You recently received a letter from us asking you to make an appointment to replace your smart meter. Unfortunately, you have not yet booked an appointment. That is why we are sending this reminder.
Simply make an appointment yourself on a date that suits you. By making an appointment now you will have a greater choice of available dates and time slots.
Step 1: Scan the QR code or visit the URL in the letter.
Would you prefer to make an appointment by telephone? Call the contractor at the telephone number listed in the brief
Step 2: Enter the reference provided and the access code on this letter online. You do not need to do this if you use the QR code.
Step 3: Enter your details.
Step 4: Click through to the contractor’s booking portal.
Step 5: Choose a date and time convenient for you.
Please note: if your meter needs to be replaced, you will be unable to use any electricity and/or gas for 1 hour.
The smart meter at your address uses 2G mobile communication technology to send meter readings, as well as to ensure your consumption is registered at the high or low tariff. This signal is being switched off. Once this happens, it will only be possible to send meter readings using the 4G signal. Without a 4G signal we are no longer able to update the meter, which means we can no longer guarantee that high and low tariffs will be registered correctly. GPRS meters are not suitable for 4G. These meters therefore need to be replaced. You can find out more information about this at www.liander.nl/vervangen-gprs.
We will therefore come and install a new smart meter at your address free of charge. You can then continue to take advantage of all the benefits of a smart meter. If you do not want your meter to send meter readings automatically, please inform the engineer during the installation or deactivate this function easily yourself at www.liander.nl/inloggen-in-mijn-liander.
It is sometimes also necessary to replace the gas meter. The engineer will assess this during your appointment and, if necessary, will also install a new smart gas meter free of charge.
We ensure that 3.2 million households and businesses can use electricity and gas. Now and in the future.
Do you have any questions about your appointment? You can contact the contractor at the telephone number listed in the letter.
Yours sincerely,
Liander N.V.
Dear ,
You have received several letters from us asking you to make an appointment to replace your smart meter with serial number in the letter. Unfortunately, you have not yet booked an appointment. That is why we are sending this final reminder.
Simply make an appointment yourself on a date that suits you. By making an appointment now you will have a greater choice of available dates and time slots.
Step 1: Scan the QR code or visit the URL in the letter.
Would you prefer to make an appointment by telephone? Call the contractor at the telephone number listed in the brief
Step 2: Enter the reference provided and the access code on this letter online. You do not need to do this if you use the QR code.
Step 3: Enter your details.
Step 4: Click through to the contractor’s booking portal.
Step 5: Choose a date and time convenient for you.
Please note: if your meter needs to be replaced, you will be unable to use any electricity and/or gas for 1 hour.
The benefits that come from having a smart meter will no longer be available to you from 1 January 2029 when the 2G signal is switched off.
The benefits of a smart meter include:
What will happen if you do not make an appointment, but you want to replace your meter later on? We cannot guarantee that it will be possible to do this before 1 January 2029. You can find out more about this at www.liander.nl/vervangen-gprs.
The smart meter at your address uses 2G mobile communication technology to send meter readings, as well as to ensure your consumption is registered at the high or low tariff. This signal is being switched off. Once this happens, it will only be possible to send meter readings using the 4G signal. Without a 4G signal we are no longer able to update the meter, which means we can no longer guarantee that high and low tariffs will be registered correctly. GPRS meters are not suitable for 4G. You have a GPRS meter and it therefore needs to be replaced.
We ensure that 3.2 million households and businesses can use electricity and gas. Now and in the future.
Do you have any questions about your appointment? You can contact the contractor at the telephone number listed in the letter.
Yours sincerely,
Liander N.V.