Rectifying a communication fault in your meter(s)
You have received a letter from us because your smart meter has a fault. Below you can read the English translations of this letter.
You have received a letter from us because your smart meter has a fault. Below you can read the English translations of this letter.
The smart meter in your meter cupboard has a fault. This letter provides additional information about this.
Please note: If your meter needs to be replaced, you will be unable to use any electricity and/or gas for between 1 and 2 hours.
Your energy supplier is no longer able to read your meter. This means your meter readings will be estimated. In such a case it is more likely that you will receive an incorrect bill. Your meter needs to be working properly to ensure you do not pay too much. We will come and repair the fault free of charge. If it is not possible to repair the fault in your smart meter during our visit, we will install a new smart meter straight away.
Liander is your network operator. We are working to develop an energy network that meets the demands of today and tomorrow. In this way we are ensuring that 3.2 million Dutch households and businesses can use electricity and gas.
You will find more information about the advantages of smart meters, for you and for us too, at liander.nl/slimmemeter. Would you prefer not to have a smart meter? Or would you like to know more about the appointment? Please do not hesitate to contact our contractor if you have any questions. To do so, call Energiewacht on telephone number 053 852 80 30. The Energiewacht team will be happy to help you further.
Yours sincerely,
Liander N.V.
The smart meter in your meter cupboard has a fault. You have previously received a letter about this.
Please note: If your meter needs to be replaced, you will be unable to use any electricity and/or gas for between 1 and 2 hours.
Your energy supplier is no longer able to read your meter. This means your meter readings will be estimated. In such a case it is more likely that you will receive an incorrect bill. Your meter needs to be working properly to ensure you do not pay too much. We will come and repair the fault free of charge. If it is not possible to repair the fault in your smart meter during our visit, we will install a new smart meter straight away.
Liander is your network operator. We are working to develop an energy network that meets the demands of today and tomorrow. In this way we are ensuring that 3.2 million Dutch households and businesses can use electricity and gas.
You will find more information about the advantages of smart meters, for you and for us too, at liander.nl/slimmemeter. Would you prefer not to have a smart meter? Or would you like to know more about the appointment? Please do not hesitate to contact our contractor if you have any questions. To do so, call Energiewacht on telephone number 053 852 80 30. The Energiewacht team will be happy to help you further.
Yours sincerely,
Liander N.V.
The smart meter in your meter cupboard has a fault. You have already received a number of letters about this. That is why we are sending this final reminder.
Please note: If your meter needs to be replaced, you will be unable to use any electricity and/or gas for between 1 and 2 hours.
Your energy supplier is no longer able to read your meter This means your meter readings will be estimated. In such a case it is more likely that you will receive an incorrect bill. Your meter needs to be working properly to ensure you do not pay too much. We will come and repair the fault free of charge. If it is not possible to repair the fault in your smart meter during our visit, we will install a new smart meter straight away.
In that case we will declare the smart meter to be ‘unreadable’. The job will be cancelled with the contractor and you will not receive any further letters from us in relation to repairing the fault. What does this mean for you?
Liander is your network operator. We are working to develop an energy network that meets the demands of today and tomorrow. In this way we are ensuring that 3.2 million Dutch households and businesses can use electricity and gas.
You will find more information about the advantages of smart meters, for you and for us too, at liander.nl/slimmemeter. Would you prefer not to have a smart meter? Or would you like to know more about the appointment? Please do not hesitate to contact our contractor if you have any questions. To do so, call Energiewacht on telephone number 053 852 80 30. The Energiewacht team will be happy to help you further.
Yours sincerely,
Liander N.V.