Work in your area
In order to keep the energy network safe and reliable, we need to carry out maintenance. At times this will mean you temporarily have no gas and power. That way we can perform our work safely. Read more about the work we are carrying out and what you can expect.
What can you expect?
You will receive a notification letter. This will inform you about when the work will take place, how long it will last and the name of the contractor carrying out the work.
How to prepare yourself for this
Some advise on how to prepare for a power cut.
Type of works
Liander carries out a variety of maintenance work.
Read more about maintenance, network extensions and the placing of smart meters.
Frequently asked questions
Can the work be rescheduled?
Unfortunately we cannot reschedule the work. We will do everything we can to carry out the work at a time that suits most of our customers.
Are you providing emergency power?
Unfortunately, offering everyone emergency power during the daily (maintenance) work is not a realistic option. We will try and help you out as far as possible. For example with advice for you to prepare for the power cut. You can also hire a generating set.
I have no hot water after the work, what should I do?
Is it just your CH boiler that is not working? Check the water pressure and reset the boiler by pressing the reset button or just by removing the plug.
If that does not work, you can contact your installer.
Am I entitled to a compensation payment for planned work?
In order to keep the energy network safe and reliable, we need to carry out maintenance. At times this will mean you temporarily have no gas and power. That way we can perform our work safely. You are not entitled to a compensation payment for this type of planned maintenace. You can only get this in case of a spontaneous disruption that lasts longer than 4 hours.
Where do I report a complaint about the work or about the mechanics?
Our mechanics must work in a clean and tidy fashion. Do you still have complaints about our mechanics or the work? We truly apologize for this. We would like to know of any complaints you have. You can report your complaint via the contact form (Dutch).